Our current withdrawals schedule is:
Withdrawal request time | Time payment is sent |
Before 12:00pm on a working day | Between 5:00pm-6:00pm the same day |
After 12:00pm on a working day | Between 5:00pm-6:00pm the next working day |
On weekends and public holidays | Between 5:00pm-6:00pm the next working day |
All times are UK time (GMT / BST).
Withdrawals may be delayed due to other reasons and we will be as transparent as possible if this occurs.
We pay interest on balances as of 5pm UK time. When your customer submits a withdrawal request between 12pm-5pm, those funds will continue to earn interest until they are paid out the following working day.