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What are the key differences between sandbox and live organizations?
What are the key differences between sandbox and live organizations?
M
Written by Marketing Team
Updated over a week ago

Our platform has two types of organizations: sandbox and live.

Sandbox and live are separate environments. When you create an account in our app, you will start in sandbox. Once you go live as a Griffin customer, we will set you up with a live organization.

Once you have your live organization, you will still have access to sandbox through the same user login. But resources cannot be transferred between sandbox and live.

The key differences between sandbox and live organizations are shown below:

Sandbox

Live

Payments

Are not sent to payment schemes. Are always successful.

Are sent to payment schemes. Can be rejected by Griffin or payment schemes.

Onboarding workflows

No third party checks are conducted.

Third party checks are conducted.

ID&V emails

You (the person using sandbox) will receive a simulated ID&V email.

ID&V emails are sent to customers.

Onboarding decisions

You can choose whether to accept or reject a customer.

Griffin has the final say on whether a customer is accepted or rejected.

Available products

You can access all of Griffin’s products.

You get access to the products that you have been approved for.

Interest

Not available.

Is paid on all your balances.

Bank accounts

Have simulated sort codes and account numbers. Are not reachable by payment schemes.

Are issued with real account numbers and sort codes. Are reachable via payment schemes and Confirmation of Payee.

Open banking

Not available.

Available on relevant accounts.

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