If you need to change your 2FA device, please contact us at [email protected] or through our in-app chat in the bottom-right corner so that we can remove your old device from your account.

Once your security device has been removed, you will be prompted to register a new one the next time you log in. You will not be able to log in to your Griffin account until you’ve registered a new device.

For security purposes, we need approval from another admin in your organisation before we deactivate a device.