The information you need to capture will be different depending on the type of customer you want to onboard. We currently support the onboarding of letting agents that are UK limited companies and sole traders.
The lists below show the information required for each customer type if you are using LTD Company Property workflow and Sole Trader Property workflow.
For more information, check out our guide for onboarding your customers.
UK limited companies
Unique 8-digit company number. This will be used to pull information on the company from Companies House and identify directors and people with significant control. (Learn more about our Companies House integration.)
💡 Information pulled via our Companies House integration:
Company name
Registered office address
Company type
Company status
Company incorporation date
Date of latest accounts
Date of latest confirmation status
Identifies directors
Identifies people with significant control
If you are using our Griffin app to onboard your customers, the above information from Companies House will be automatically populated.
Company phone number
Business description
Company website
Email address
Tax residency
List of non-UK countries where they operate (leave empty if not applicable).
List of non-UK countries their accounts will receive payments from (leave empty if not applicable)
Estimated annual turnover
Cash payments
Initial deposit
Source(s) of funds
Purpose(s) of account
Tax identification number (TIN)
SIC codes
Properties under management
Landlords that are commercial or residential
Origins of deposits
HMO verification
HMRC registered
HMRC registration number
CMP registration
CMP scheme name / authority
You will also need to provide the following information on directors and people with significant control (PSCs):
Full name
Date of birth
Residential address
Tax residency
Nationality
Email address
Phone number
For PSCs you will also need to provide their ownership percentage.
Sole traders
Full name
Date of birth
Nationality
Email address
Phone number
Tax residency
Residential address
Trading name
Industry and line of business
Business telephone number
Business email address
Business owner
Business website
Business address
Business start date
Does business trade under another name
Does business trade under another address
Description of the business
Annual turnover
Tax identification number (TIN) - optional if turnover is under £90k
If the business is VAT registered
List of non-UK countries where they operate (leave empty if not applicable)
Origins of deposits
Purpose(s) of the account
Source(s) of funds
Initial deposit
Cash payments
List of non-UK countries their accounts will receive payments from (leave empty if not applicable)
Properties under management
Landlords that are commercial or residential
HMO verification
HMRC registered
HMRC registration number
CMP registration
CMP scheme name / authority